Shipping Fees - SHIPPING IS NOW FREE THROUGH APRIL 19th, 2021
STOREWIDE FREE SHIPPING on all products including cushions is a temporary special offering limited to the contiguous 48 states.
*ALSO FOR A LIMITED TIME, FREE SHIPPING TO HAWAII AND CANADA - for orders over $10,000.00*
*Free Hawaii and Canada shipping is exclusive of cushion values. Excludes border duties or tariffs.
Combining multiple customers/orders to meet the $10,000 threshold is acceptable, but we will only ship to one final destination address in Hawaii or Canada. Call us for very competitive shipping fees for smaller orders to Hawaii and Canada.
Average furniture order processing time is 7 business days after we receive your order.
Then average shipping time for furniture without cushions:
- 48 Contiguous US States: usually 3-10 business days.
- Canada: usually 10-16 business days.
- Hawaii: usually 20-25 business days.
- Furniture orders with cushions, allow 2-4 weeks to load on truck, then add about 3-10 business days to your address.
Allow approximately 4 weeks for cushions related with DNI products to be ship-ready. Ask us about fast track cushions on DNI products.
Contact customer service for Alaska, Caribbean, Mexico, or other over seas shipping quotes.
TRADITIONAL RATES BELOW
|Order Total ($)||Shipping Cost|
|Over $10,000 remains a maximum charge of $495.00|
In order to maintain low price leadership, we try to maintain our shipping rates about half of actual retail shipping costs. It is important for you to read our STORE POLICY link for detailed shipping and handling information. Free shipping only includes "CURB SIDE DELIVERY". Be sure to have necessary personnel to carry furniture boxes to the final location on your property. Special WHITE GLOVE or inside delivery is available for an additional charge. Call customer service for a quoatation for special services.
Our main teak distribution warehouses are located in Southern California. Direct customer pick up "will-call" is available only by appointment.
Additional shipping charges may apply to the following destinations as well as other remote Zip Codes. Please contact customer service to verify if any extra charges apply, especially if there is likely problems with truck access. Martha’s Vineyard and Nantucket, MA; Islesboro, North Haven, Vinalhaven, ME; Shelter Island, NY; Ocracoke, NC; Kiawah, SC; Other SC Island Communities; Florida Keys; Sanibel, Captiva, Boca Grande Island, FL; Grosse Isle, MI; Harsens Island, Beaver and Drummond, MI; Washington Island, WI; Crystal Beach, TX; Catalina Island, CA; San Juan County, WA; Point Roberts and Harbor points in WA.
Wood-Joy reserves the right in its sole discretion to change, without notice and as frequently as it determines, the list of ZIP codes where a delivery area surcharge may apply.
International orders: The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.